Violence in the workplace can take many forms. It is not gender specific and occurs across all industries.
People have a right to protect themselves against violence. It is illegal for a workplace to prevent a worker from taking reasonable measures to prevent or stop themselves being attacked by a violent offender.
This First Response Training Package provides staff with the knowledge to legally intervene physically in defence of themselves, coworkers or customers.
This course defines the type of methods and responses that are appropriate based on your organisational needs using necessary, proportionate and reasonable force should a situation arise that dictates such a solution is required.
The focus of this course is decision making skills that determine a necessary response to an unfolding situation. Staff work as individuals and teams to resolve problematic scenarios.